Woom bikes are designed for kids aged 18 months to 8 years. Check the product specifications to find the right size and recommended age.
We offer a standard 2-year warranty that applies automatically from the day you buy a new woom bike. You need to provide the purchase receipt to make a claim under the warranty. Make sure you keep it somewhere safe.
On a new bike, the Bowden cable is still pretty tight. It will stretch by itself after applying the brakes a few times. If the brakes are too tight, you can easily loosen them by turning the adjustment barrel on the Bowden cable. This will release the tension and open up the brakes. If only one brake pad is rubbing, you can adjust the spring tension on the brake. Our mechanic Tim explains exactly what you need to do in our video about adjusting the brakes.
Ready to upcycle your current woom bike that’s less than three years old? Visit our shop, and we’ll repurchase it for up to 40% of its original price, helping you size up to the next model.