READY Kids' Helmet + READY Helmet Light

Yes. Come by the shop in Laeken, Tuesday to Saturday, and try the bikes we have in stock. Book a test ride to make sure your model and size are ready.

Brussels is hillier than it looks. For daily climbs, choose an e-bike with a mid-drive motor and wider tyres that cope with cobbles and tram rails. Tell us your route and we'll suggest the right motor, battery and gearing, then you can try it on a test ride.

Use two good locks, for example a frame lock plus a solid U-lock or chain attached to something fixed. Register your frame number with MyBike, and at home look for a secure bike box or bike parking in your commune. Ask us about locks and theft insurance when you buy.

Yes, through your employer or as self-employed via o2o, Cyclis, b2bike, Lease a Bike or Joule. It's up to 40% cheaper than buying. How leasing works.

Most employees who cycle to work are entitled to a bike allowance from their employer, electric bikes included. In 2026 it is tax-free up to €0.37 per km, capped at €3,690 a year. Your sector or company sets the exact amount.

An e-bike assists you up to 25 km/h: no number plate, no licence, helmet recommended. A speed pedelec assists up to 45 km/h and needs a number plate, insurance, a helmet and an AM driving licence (a car licence includes it). Not sure which suits your commute? Ask us.

Yes. Our workshop assembles, checks and adjusts every bike to your size before you collect it at the Laeken shop.

Our in-house workshop in Laeken. Bring your bike in for a check-up, repair or warranty question, and we deal with the brand for you.

Yes, within 14 days. Read our returns policy.

We provide pedals so you can hit our test track right away. Need help finding the right pair? Foldable, griptape, freeride or clip-in: we've got them all.

Saddle, bars, tyres, wheels or a full custom paint job: bring your ideas and we make it happen.

Ask us for a tailored offer, including a sweet deal on accessories or a trade-in of your old bike.