Werkstatt

Our workshop in Laeken takes care of every bike: city bikes, e-bikes, cargo bikes, folding bikes, gravel and kids’ bikes, whatever the brand and wherever you bought it. Our mechanics work with clear, fixed prices, so you know what you pay before we start.

How it works

1. Book an appointment by phone (02 343 59 23), by email (behere@bikeyourcity.be) or in the shop, Tuesday to Saturday. Online booking is coming soon.
2. Drop off your bike on the agreed day. We check it with you and agree on the work and the price.
3. No surprises: if we find anything else that needs doing, we contact you first. Nothing extra is done without your OK.
4. Pick up your bike once we let you know it’s ready, with a short explanation of what we did.

What to bring

• Your purchase invoice, if the bike may be under warranty.
• For a leased bike: your leasing contract or leasing number.
• For an e-bike: the battery, its key and the charger if the battery is involved.

Our prices

All our prices are based on the time each job really takes, using the standard labour times of the German bike trade associations (BIV, VDZ, VSF and ZIV). Our hourly rate is €80 incl. VAT. Prices below are for labour only; parts are extra. Times are indicative and can vary with the bike.

Service packages

Package	Time	Price	What’s included
Full bike service	72 min	€95	Complete check following our checklist: brakes, drivetrain, wheels (light truing), headset, bolts tightened to torque, lights, tyres, lubrication and a test ride.
Full e-bike service	96 min	€130	Everything in the full bike service, plus error reading and system diagnosis, software update when available, and a check of the battery, connectors and motor mounting.
Full cargo bike service	108 min	€145	Everything in the full e-bike service, plus a check of the steering, kickstand, box and load fixings.

We recommend a full service once a year, or about every 2,000 km, and before winter if you ride all year round.

Drivetrain

Job	Time	Price	What’s included
Full drivetrain replacement	63 min	€85	New chain, cassette and chainring, gears adjusted and tested.
Chain	24 min	€30	Old chain removed, new chain cut to length and fitted, adjusted and lubricated.
Cassette	15 min	€20	Rear wheel removed, cassette replaced, wheel refitted and gears adjusted.
Crankset	18 min	€25	Cranks removed and refitted, tightened to torque.
Derailleur / hanger	21 min	€30	Hanger checked or replaced, derailleur fitted and adjusted.
Chainring	24 min	€30	Crank removed, chainring replaced, refitted.
Bottom bracket	30 min	€40	Crankset removed, bottom bracket replaced, refitted. Press-fit bottom brackets take a little longer.
Cables and housing	from 12 min	from €15	Cable and housing replaced and adjusted. Cables routed inside the frame take about twice as long.
Internal gear hub (Enviolo and others)	24 min	€30	Hub serviced and adjusted.

Wheels and tyres

Job	Time	Price	What’s included
Puncture, tyre or tube	from 15 min	from €20	Wheel removed, tyre or tube replaced, inflated and refitted. E-bikes with a rear hub motor take about 20 minutes longer.
Tubeless setup	21 min	€30	Rim tape and tubeless tyre fitted, sealant added, tyre seated.
Wheel truing	18 min	€25	Spoke tension checked and wheel trued.
Front wheel replacement	33 min	€45	Wheel swapped, tyre and brake disc transferred, brake adjusted.
Rear wheel replacement	42 min	€55	As for the front wheel, plus the cassette transferred. Hub motors take about 18 minutes longer.
Custom wheel build	60 min	€80	Wheel fully laced on your hub and rim, tensioned and trued.

Brakes and suspension

Job	Time	Price	What’s included
Brake pads and adjustment	27 min	€35	Pads replaced, caliper centred and adjusted, discs checked.
Hydraulic brake bleed	18 min	€25	Complete bleed of the hydraulic system, per brake.
Fork or shock service	–	€150	Fork or shock serviced (seals and oil), or sent to the manufacturer’s service centre when needed. Parts extra.

Cockpit and comfort

Job	Time	Price	What’s included
Handlebar, stem or saddle	18 min	€25	Part removed and refitted, position adjusted.
Bar tape	18 min	€25	Old tape removed and new tape wrapped.
Headset	30 min	€40	Headset taken apart, bearings cleaned or replaced, refitted and adjusted.
Riding position fitting	–	€40	Your position set up for your body: saddle height and setback, handlebar and levers.

E-bike electronics and lights

Job	Time	Price	What’s included
E-bike diagnosis and software update	33 min	€45	Errors read with the manufacturer’s diagnostic tool, motor, display and battery software updated.
E-bike check with battery test	42 min	€55	Errors read, battery capacity tested, written condition report.
GPS tracker installation	60 min	€80	Tracker fitted in the frame or under the saddle, connected, activated and tested.
Lights	–	from €20	Front or rear light fitted or replaced, connected and adjusted.
Motor removal and refit	54 min	€70	Motor removed and refitted (warranty or replacement), system tested.
Internal cable routing	36 min	€50	A cable routed inside the frame (lights, display or brake).

Assembly, builds and accessories

Job	Time	Price	What’s included
New bike assembly (from the box)	72 min	€95	Complete assembly, adjustments, handover inspection and test ride.
Custom build from a bare frame	–	€400	Advice and choice of components, complete build, adjustments and test ride.
Frame swap	210 min	€280	All components transferred to the new frame, adjusted and tested. E-bikes take about 1 h 30 longer.
Accessory fitting	from 18 min	from €25	Rack, child seat, mudguards, lock and more; time depends on the accessory.
Hub service	36 min	€50	Hub taken apart, cleaned, greased and adjusted.
Written repair quote	30 min	€40	Bike inspected and a detailed written quote prepared.

Good to know

• Labour and parts must be paid before the bike is returned.
• Bikes not collected within 30 days of our message that the work is done may be charged storage fees, as displayed in the shop.
• Leased bike? Maintenance is often included in your leasing contract: bring your leasing details and we handle it with the leasing company.

Questions about a repair? Call us at 02 343 59 23 or email behere@bikeyourcity.be.